Shoalhaven Water is in the early stages of redesigning the Water Account to provide customers with enhanced transaction information.
What you will find on your account
- Account Details
- Account Summary
- Payment Options
- Meter Detail and Reading
- Water Usage and Availability Charges
We also enclose with each Water Account a flyer that contains latest information about your Water Supply and Sewerage related services.
Here you will find your property identification information, the amount due on your account, and the due date for payment.
A summarised detail of your Account includes your property details, the supply period, the amount due, and a graphical illustration of the average daily water consumption for ease of comparison.
Shoalhaven Water offers a range of options to pay your water account. For the BPAY option you will find your Biller Code and Reference Number highlighted in the lower right hand corner of your account.
Meter detail and reading
Water Accounts are issued within days following the reading of the Water Meter on your property. The reverse side of your account shows the details of the meter number, meter readings and the number of kilolitres used in the period.
Water usage and availability charges
The reverse side of your account also indicates the breakdown of charges which are generally inclusive of water usage as well as water and sewer availability depending on the services available and charges applicable at your property.